Deals & Coupons
How do I use a coupon code? +
Click the "Copy" button next to any coupon code. You'll be redirected to the store's website. At checkout, paste the code into the promo code field and the discount will be applied automatically.
How often is the ranking updated? +
The Top 10 deals ranking is updated weekly (every Monday). Flash sales and limited-time offers are updated daily. We also send a weekly newsletter with the best deals.
Why is a deal no longer available? +
Deals are time-limited and stock-dependent. When a promotion ends or sells out, we remove it from the ranking. We always try to find the best alternative deals.
Orders & Shipping
How long does shipping take? +
For China Hot Sellers products: 7-15 days standard shipping (free over $50), 3-5 days express (extra fee). For deals on partner stores, shipping times depend on each store's own policy.
How do I track my order? +
Once your order ships, you'll receive a tracking number via email. You can also track all your orders in your account dashboard. We provide full tracking from China to your doorstep.
Daigou Service
What is daigou and how does it work? +
Daigou means "proxy shopping." We buy products from Chinese online stores (Taobao, JD, Pinduoduo, 1688, etc.) on your behalf and ship them internationally. You send us a product link, we handle payment, quality check, and shipping.
Which Chinese stores can you buy from? +
We can buy from any Chinese website or app — Taobao, JD.com, Pinduoduo, 1688.com, Xiaohongshu, Vipshop, and even social media shops. Just send us the product link.
Can you consolidate multiple items into one package? +
Yes! We offer free package consolidation at our China warehouse. You can buy from multiple stores and combine everything into one international shipment, saving 30-50% on shipping costs.
Payments
What payment methods do you accept? +
We accept all major credit cards (Visa, Mastercard, American Express), PayPal, and Apple Pay. All payments are processed securely with SSL encryption.
Are prices in USD? +
Yes, all prices displayed on our site are in US Dollars (USD). For daigou orders, we'll convert the Chinese Yuan (CNY) price at the current exchange rate and show you the total in USD before you confirm.
Returns & Refunds
What is your return policy? +
For China Hot Sellers products: 30-day return window for defective or incorrect items. For affiliate deals on partner stores: each store has its own return policy — check the store's website for details. Our daigou service includes return assistance for damaged items.
What if my item arrives damaged? +
Contact us within 7 days of delivery with photos of the damaged item and packaging. We'll arrange a replacement or refund immediately. We also provide pre-shipment quality checks for daigou orders to catch issues early.